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Using the online form is an easy way to begin resolving your complaint.
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The online complaint form gathers the information necessary to ensure that your complaint can be assessed efficiently.
Your complaint will be submitted over a secure connection and a reference number will be provided to confirm that it has been received. The process allows you to review the form and print it.
The form has been designed to take you to the appropriate questions based upon your answers. This means that questions may not appear in a strict numerical sequence.
You can save your submission’s progress at any stage throughout the form. To do so you need to select the “Save and Exit” button located at the end of each page. You will be prompted to provide your email address and an email will then be sent with details of how to return to your submission to complete it. Your saved submission remains active for thirty days after which it will be deleted.
Everything you send us, including your address for service will be copied and sent to the people you are complaining about. If you don't want your details given out, contact the commission to discuss your options.
If you require any assistance please refer to the information provided at Making a complaint ,or phone us on 1300 130 670, or email us at enquiries@adcq.qld.gov.au.
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If you believe you have been unfairly treated as a reprisal for making a Public Interest Disclosure you may lodge a complaint under the Anti-Discrimination Act. Check 'Yes' if you wish to make a complaint of reprisal.
If you answered Yes to this question, proceed to Question 1.1. If you answered No to this question, proceed to Question 2.
Please tell us if you think you have been unfairly treated as a reprisal for making a Public Interest Disclosure
You are not able to make a complaint about an incident that occcured on or before 1 January 2011.
If you answered Yes to this question, proceed to question 1.1.1. If you answered No to this question, proceed to Question 2.
Please select either Yes or No.
Your answers indicate that your complaint of reprisal would not be accepted. If you wish to also complain about other possible breaches of the Anti-Discrimination Act 1991 then choose Next page to continue. Otherwise please exit the form.
You are not able to make a complaint under the Anti-Discrimination Act 1991 if you have commenced proceedings in a court.
Proceed to Question 2.
You have elected to leave this form prior to completion. An email will be sent to the address you provide with details of how to return to your submission and complete it. If you do not receive an email, please contact us on 1300 130 670. (If you have clicked the Save and Exit button in error, click here to resume your submission.)