Settlement

The parties can try to reach an agreement to resolve the complaint at any time. If they reach an agreement, they must make a written record of the agreement, sign it, and then file the original with the Tribunal Registry.

This will then end the complaint, and the Tribunal will close its file.

Withdrawal

If a Complainant decides not to continue with a complaint, the Complainant can withdraw the complaint by writing to the Tribunal Registry saying that he or she does not want to continue with the complaint. The complaint then lapses.

The Registry will then write to the other parties and tell them that the complaint has lapsed.

When a complaint is withdrawn, it is finished. You cannot decide later to proceed with the complaint or make another complaint about the same things.

A Complainant may withdraw a complaint at any time before the Final Hearing.