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Anti-Discrimination Commission Queensland
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Training Program 2002

Registration Form - Training 2002

If you prefer, you can download a copy of this page and Registration form in Word format. word document in rtf format.

Training can be delivered in our offices or on site.

The Anti-Discrimination Commission Queensland has two broad roles - a complaints-based, individual redress role for people who believe they have suffered unlawful discrimination and/or sexual harassment or racial or religious vilification, and a broader education role around anti-discrimination matters. As part of the education function, the Commission will offer a series of training courses in the year 2002.

Investigating complaints of discrimination and sexual harassment - new course

Thursday 14 March, 2002
Thursday 24 October, 2002

  • The composition of complaints
  • The principles of natural justice and procedural fairness
  • Components of investigation
  • Hallmarks of effective investigation
  • Assessing information obtained
  • Concluding an investigation
  • Case study discussion

Recommended for: human resource practitioners and those undertaking investigations in the workplace. It is recommended that all workplaces have effective complaint handling policies and practices in place. This includes undertaking effective investigation of complaints.

Drawing on the experience and knowledge of Commission staff, this course offers an opportunity for participants to consider the best way for complaints to be investigated. This course has been developed in response to feedback from participants in Commission courses.

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The Best Person for the Job - Recruitment and Selection

Thursday 18 April, 2002

  • What the Queensland Anti-Discrimination Act says about recruitment, including definition of work, exemptions relating to employment, discriminatory advertising, requests for unnecessary information.
  • What is merit?
  • Vicarious liability
  • duty statement
  • Advertising
  • Application forms
  • hort listing and interviewing
  • Small group activity - drawing up a job description, selection criteria, and interview questions

Recommended for: human resource and other managers, employers and recruitment agencies. This course was developed in response to the demand for information on the issues involved in selecting people for work. The course establishes the context of the recruitment process within the legislative framework, and briefly explores some of the implications for employers. Participants would be expected to have some familiarity with the Anti-Discrimination Act 1991, in order to make best use of this course. The course is designed to assist people to make the most of the opportunity to select the right person for the job.

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The Contact Officer (Introductory)

Thursday 27 June, 2002

  • What is discrimination and sexual harassment?
  • What the law says
  • The impact of discrimination and harassment
  • The role of the Contact Officer
  • Options for dealing with complaints
  • Case study workshops

Recommended for: people interested in becoming Contact Officers, those who are new to the job or who need a refresher course, human resource staff and policy officers. This popular course is being repeated due to demand for information on how to deal with initial enquiries about discrimination and harassment in the workplace. It is a useful introduction to a role which is becoming increasingly important in many organisations. Some prior knowledge of anti-discrimination legislation would be desirable but is not necessary.

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The Contact Officer (Advanced)

Thursday 25 July, 2002

  • Review of the role and options for complaint handling
  • Record-keeping
  • Vicarious liability, duty of care, confidentiality
  • Hallmarks of a good investigation process, possible outcomes
  • Quality control (selection/training)
  • Case study

Recommended for: Contact Officers, policy officers, human resource managers and grievance handlers. This course is delivered using a six part case study as the basis for discussion in small groups. Participants are encouraged to read their organisation’s policy, and to complete the introductory course, before attending the advanced session.

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Getting to Know the Act (Introductory)

Thursday 19 September, 2002

  • Overview of the Anti-Discrimination Act 1991:
    • Grounds and areas
    • Direct and indirect discrimination
    • Vicarious liability and reasonable steps
    • Exemptions
    • Sexual harassment
    • Racial and religious vilification
  • Complaint handling procedures
  • Why equal opportunity makes good sense
  • Case study workshops

Recommended for: staff, supervisors and managers who need to have some familiarity with discrimination legislation in Queensland. No previous knowledge of the legislation is required for this course. Presenters will provide a 'legislation in a nutshell' session, with time for questions, comments and discussion.

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© 2002 Anti-Discrimination Commission Queensland;     last amended 15th July 2002 End of page.