Commission staff can come to your workplace, office or other venue to provide training for your organisation. Sessions can be customised to suit your industry, workforce or other requirements, but are based on the list of courses below. The recommended size for groups attending is between 8 and 25 participants.
An invoice is forwarded on completion of the session, or block of sessions.
Course outlines
Introduction to the Anti-Discrimination Act
two hours |
| This brief presentation gives a snapshot of the Act. It provides participants with a general appreciation of the scope and intent of the legislation. |
| Course content |
role of the Commission | grounds of discrimination | sexual harassment | vilification | complaints process. |
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Understanding discrimination law
four hours |
| This course gives an overview of the law in Queensland and identifies rights and responsibilities under the Act. It has been designed to allow for questions and discussion, and no previous knowledge is needed. |
| Course content |
grounds of discrimination | vilification | sexual harassment | workplace harassment | the role of the Commission | complaint handling | exemptions |
vicarious liability and reasonable steps. |
| |
Tracking Your Rights (Aboriginal and Torres Strait Islander education session)
two hours |
| This course introduces the Tracking Your Rights information resource and informs participants about their rights and protection under the Act. It is recommended for Aboriginal and Torres Strait Islander communities and agencies, community workers and other people who give advice to the community. |
| Course content |
grounds of discrimination | what you can do about sexual harassment, discrimination and racial abuse | discrimination at work, school, hospitals, when accessing goods and services and the justice system| how to make a complaint to the Commission. |
| |
Introduction to the Anti-Discrimination Act for managers
four hours |
|
This course will provide managers and supervisors with an understanding of the objectives of the Queensland Anti-Discrimination Act 1991 and of their responsibilities under the Act, particularly in relation to vicarious liability. The course aims to assist organisations in creating discrimination and harassment free workplaces. Recommended for human resource practitioners, managers and supervisors. |
| Course content |
coverage of anti-discrimination law in relation to the workplace | ADCQ complaints process | sexual harassment | recruitment issues | vicarious liability and the 'reasonable steps' defence | policies, training and complaints procedures. |
| |
Recruitment and Selection
four hours |
| Recommended for those needing an understanding of recruitment and selection within the framework of the Queensland Anti-Discrimination Act 1991. |
| Course content |
framework of the Act | exemptions relating to employment | pre-employment testing | merit principle | duty statement, selection criteria | advertising, application forms | short listing and interviewing, requests for unnecessary information | small group activity - drawing up a job description, selection criteria, and interview questions |
| |
Managing complaints in the workplace
six hours |
| This course offers the chance to consider and discuss the best way for discrimination and sexual harassment complaints to be managed in the workplace. It is recommended for human resource practitioners and staff who may be involved in the complaint management process. |
| Course content |
the principles of natural justice and procedural fairness | collection and analysis of information | decision making in relation to complaints | finalising a complaint and documentation | case study discussion. |
| |
Fairness – Everyone’s Business
seven hours |
This course shows participants how to get the best out of their Fairness – Everyone’s Business training package. It provides participants with the skills to run a session in the workplace on discrimination issues and is recommended for workplace trainers and human resource practitioners.
The Fairness package, produced by the ADCQ is available for purchase for $562.00* (incl GST) and contains everything you need for a two hour session, including a Power Point presentation, visual scenarios, activities, tips for trainers, handouts and a comprehensive trainer's guide. Some knowledge of discrimination law is an advantage, but not essential.
* Price valid from 1/7/2011 to 30/6/2012. |
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Contact officer
seven hours |
| This course provides information about the role of the contact officer in the workplace. It uses case studies to identify issues commonly encountered in the role. We recommend that participants are familiar with their organisation's policies and procedures. |
| Course content |
quick review of discrimination law | impact of discrimination and harassment | role of the contact officer | options for dealing with complaints | case scenario discussion | record keeping | vicarious liability, duty of care, confidentiality | quality control issues. |
Contact officer: Refresher
four hours |
| This course has been designed specifically for current contact officers, to help address the challenges that have come up during the job and to build on skills needed in the role. We also strongly recommend that participants have previously completed the full day Contact Officer course. |
| Course content |
review of the contact officer role | review of discrimination law | skills development activity | dilemmas and how to deal with them. |
| |
Understanding discrimination law (for Community Organisations)
four hours |
| This course gives an overview of the law in Queensland and identifies rights and responsibilities under the Act. It
has been designed to allow for questions and discussion, and no previous knowledge is needed. |
| Course content |
grounds of discrimination | vilification | vicarious liability | sexual harassment | workplace harassment | an
update on recent changes to the law as well as the role of the Commission |
| |
Positively Ageless - Seniors' information session
one hour |
| This free information session informs participants about their rights under Queensland anti-discrimination law. It is part of the Queensland Government's Positively Ageless Seniors Strategy. |
| Course content |
grounds of discrimination, including age and impairment | sexual harassment | victimisation | the complaint process. |
