This course is designed for people working in community organisations, and gives an overview of discrimination law in Queensland. The session allows time for questions and discussion.

For: Community organisation workers needing basic information about discrimination law.
Time: Half day
Cost: Free

Course content includes:

• definitions of discrimination, sexual harassment, vilification and victimisation
• direct and indirect discrimination
• vicarious liability and reasonable steps
• exemptions
• complaint handling

This course gives an overview of the law in Queensland. No previous knowledge is needed, and the session has been designed to allow for questions and discussion.

Recommended for: Anyone needing basic information about discrimination law.
Time: half day
Cost: $145 per person

Course content includes:

• definitions of discrimination, sexual harassment, vilification and victimisation
• direct and indirect discrimination
• vicarious liability and reasonable steps
• exemptions
• complaint handling

This is a full day course which will give you the information and tools to run a session in your own workplace on discrimination issues. The session is based on a cd-rom kit produced by the Commission which contains everything you need for a two hour session, including a Powerpoint presentation, visual scenarios, activities, sections of the Act, tips for trainers, handouts and a comprehensive trainer's guide. You will also have the opportunity to buy the kit after the session.

Recommended for: Workplace trainers, human resource practitioners and others needing to present sessions on discrimination law in the workplace. Some knowledge of discrimination law would be an advantage, but is not essential.
Time: Full day
Cost: $290 per person

Content includes:

• planning a session
• getting started
• the law
• activities and case studies and how to use them
• dealing with questions
• using resources

This course looks at the role of the Contact Officer in the workplace.

Recommended for: Anyone thinking about taking on the role, human resource staff, recently appointed Contact Officers and occupational health and safety officers. We also recommend that you're familiar with your organisation's policies and procedures and that you've attended our course on discrimination law.
Time: Half day
Cost: $145 per person

Content includes:

• a quick review of discrimination law
• the impact of discrimination and harassment
• the role of the Contact Officer
• options for dealing with complaints
• case scenario discussion

This course offers you the chance to consider and discuss the best way for complaints to be investigated in your workplace. The session will not accredit you as an investigator.

Recommended for: Human resource practitioners and complaints investigators.
Time: Full day
Cost: $290 per person

Content includes:

• principles of fairness
• composition of complaints
• the investigator's role
• steps in an investigation
• the xyz investigation activity

This session is delivered using a six part case study as the basis for small group discussion.

Recommended for: Contact Officers, policy officers and human resource managers. We also recommend that you've attended the introductory course, and that you're familiar with your organisation's policies and procedures.
Time: Half day
Cost: $145 per person

Content includes:

• review of the Contact Officer role
• record keeping
• vicarious liability, duty of care, confidentiality
• the investigation process
• quality control issues