Responding to complaints

If a complaint of discrimination or sexual harassment is made against you or your organisation, you have the right to respond to that complaint.

Once the Commission has notified you of the complaint, you will have 28 days to respond in writing.  It is not essential for you to seek legal advice in order to respond to the complaint, but you may choose to do so. Upon receipt of your response, the Commission will arrange a conciliation conference between you and the complainant to try and resolve the issues.

Employers have a responsibility to ensure that employees who make or support complaints of discrimination or sexual harassment are not victimised as a result of doing so.

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