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Anti-Discrimination Commission Queensland
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Media release — 30 September 2011

Decrease in discrimination complaints as training demand increases

The number of training sessions delivered by the Anti-Discrimination Commission Queensland (ADCQ) in 2010-11 increased by almost 50%, while the number of discrimination complaints lodged decreased slightly.

The Anti-Discrimination Commission Queensland’s Annual Report which was tabled in parliament yesterday, shows that 370 training sessions were delivered throughout the state in the last financial year, an increase of 120 sessions from 2009-10. During the same period, a slight decline in total complaints made to ADCQ was noted, but the number of complaints in South-East Queensland increased by 15%.

'The increase in training demand this year is a positive indication that individuals and employers are becoming more aware of their rights and obligations with respect to anti-discrimination legislation' said Anti-Discrimination Commissioner, Kevin Cocks. 'Whether or not this education has led to the decrease in complaints is difficult to determine.'

Access to the ADCQ website in 2010-11 also increased by almost 6%, further supporting the notion that people are seeking to become more informed about discrimination matters.

Discrimination in the area of work continues to be a major concern, making up 64% of total complaints lodged with ADCQ. While sexual harassment complaints decreased slightly, 69% of those accepted arose in the work area. Impairment remains the highest ground of complaint, with 53% of impairment complaints arising in the area of work.

Of the complaints accepted by ADCQ in 2010-11, 69% of them reached conciliation conference within 42 days, 86% within 6 months and 96% within 9 months. 'These figures show that once a complaint is made, resolution can be achieved within a very reasonable timeframe' said Commissioner Cocks. 'By people accessing our education services and utilising the free complaint management system offered by ADCQ, we can make genuine progress towards achieving a fair and inclusive community.'

Interviews: Commissioner Kevin Cocks
Media contact: Mackayla Jeffries on 07 3247 0920 | TTY 1300 130 680

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