Information Brochures

Formats
General information
Types of unfair treatment
Complaint process
Detailed information
Spoken word brochures
Other complaint agencies

Formats

Select from the lists below for information in accessible html format
Braille information is available by calling 1300 130 670
Spoken word information is available on compact disc or audio cassette by calling 1300 130 670
Information in languages other than English is available from the Community Languages page
Printed copies of most brochures can be ordered using the Publications Order Form

For printing choose the print friendly pdf version
Brochures marked with a hash [#] are only available from this website and are NOT available for ordering

General information

General information brochures
HTML page	Print friendly
Ten things you should know about fair treatment in Qld	Ten things you should know... (46 KB)
Getting to know the law	Getting to know the law (57 KB)
For Torres Strait Creole speakers	For Torres Strait Creole speakers (47 KB)

Types of unfair treatment

Types of unfair treatment brochures
HTML page	Print friendly
Age discrimination	Age discrimination (55 KB)
Gender identity discrimination and vilification	Gender identity discrimination and vilification (56 KB)
Impairment discrimination	Impairment discrimination (56 KB)
Lawful sexual activity discrimination	Lawful sexual activity discrimination (54 KB)
Pregnancy and breastfeeding discrimination	Pregnancy and breastfeeding discrimination (53 KB)
Racial discrimination and vilification - Aboriginal and Torres Strait Islander peoples	Racial discrimination and vilification - Aboriginal and Torres Strait Islander peoples (54 KB)
Racial and religious discrimination and vilification	Racial and religious discrimination and vilification (61 KB)
Relationship status, parental status and family responsibilities discrimination	Relationship status, parental status and family responsibilities discrimination (61 KB)
Sex discrimination	Sex discrimination (54 KB)
Sexual harassment	Sexual harassment (54 KB)
Sexuality discrimination and vilification	Sexuality discrimination and vilification (60 KB)

Complaint process

Complaint process brochures
HTML page	Print friendly
Making a complaint	Making a complaint (67 KB)
Responding to a complaint	Responding to a complaint (66 KB)
All about conciliation conferences	All about conciliation conferences (66 KB)

Detailed information

Detailed information brochures
HTML page	Print friendly
Direct and indirect discrimination #	Direct and indirect discrimination (56 KB)
Exemptions #	Exemptions (58 KB)
Vicarious liability #	Vicarious liability (53 KB)
Victimisation #	Victimisation (42 KB)

Spoken word brochures

The brochures listed below are available as spoken word on compact disc. To arrange for a compact disc or audio cassette to be forwarded on loan, call 1300 130 670.

Getting to know the law
Impairment discrimination
Sexual harassment
Making a complaint

Other complaint agencies

It is possible that your complaint might be better handled by another complaint handling or law enforcement body.

It's OK to complain website

The It's OK to complain website provides information about Queensland independent accountability agencies as well as other complaint bodies - both Queensland and Commonwealth.

Languages other than English

The It's OK to complain brochure can be downloaded as a pdf file in the following languages from the It's OK to complain website.

Amharic
Arabic
Burmese
Cantonese
Simplified Chinese
Dari
Farsi
Hindi
Japaness
Korean
Somali
Sudanese
Thai
Torres Strait Creole
Vietnamese

Information on this site is provided in various formats: as web pages, as Word documents and in Adobe Acrobat PDF format . See here for detailed information on document formats.