ADCQ Annual Report 2007-08

The Commission’s Support Services team provides the Commission with the following services:

strategic and operational planning advice and support
human resource management
financial management (including monthly and annual reporting, budget management, accounts receivable and accounts payable)
administrative management (including reception, recordkeeping and database management systems)
information technology (through management of a services contract with an external services provider)

work continued on the evaluation of business requirements in preparation for the implementation of a new complaints management system
considerable progress has been made in relocating the Commission’s Brisbane office with three other complaints-based agencies (Queensland Ombudsman, Health Quality and Complaints Commission and the Commission for Children and Young People and Child Guardian) to new premises under construction at 53 Albert Street Brisbane
we assessed our needs for a new recordkeeping system and have begun preparatory work to develop it.

The Commission’s fi nancial statements are provided in the CD-ROM inside the back cover of the printed version of the report.

Please phone the Commission on 1300 130 670 if you’d like a paper copy of the financial statements.