ADCQ Annual Report 2007–08

Complaint trends in South-East Queensland

Impairment complaints remain the greatest proportion of complaints at 27% of accepted complaints, down slightly from 29%. It is expected that impairment complaints will continue to remain high.

Sexual harassment complaints have risen slightly again to 15%, together with sex discrimination complaints which have also risen to 15%. Sexual harassment remains the second biggest ground for complaint with the majority of those complaints arising in the workplace.

The majority of accepted complaints arise from the area of work at 61%, up from 59%, while 16% of complaints in South-East Queensland came from the goods and services area. This is similar to the statewide pattern for accepted complaints.

• Accepted complaints (by ground) 2007-08 South-East Queensland
• Accepted complaints (by area) 2007-08 South-East Queensland
• Main grounds for accepted complaints South-East Queensland

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Accepted complaints (by ground) 2007-08 South-East Queensland

SEQ complaints by ground

Ground	Number	%
Impairment	116	27.1
Sex	64	15.0
Sexual harassment	64	15.0
Family responsibilities	29	6.8
Race	25	5.8
Victimisation	24	5.6
Age	20	5.0
Pregnancy	20	5.0
Gender identity	14	3.0
Unnecessary info requested	11	2.6
Religious belief or activity	10	2.3
Sexuality	9	2.0
Lawful sexual activity	6	1.4
Breastfeeding	3	0.7
Trade union activity	3	0.7
Association with	2	0.5
Parental status	2	0.5
Religious vilification	2	0.5
Gender identity vilifi cation	1	0.2
Racial vilification	1	0.2
Relationship status	1	0.2
Sexuality vilification	1	0.2
Total	428	100

 

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Accepted complaints (by area) 2007-08 South-East Queensland

SEQ complaints by area

Ground	Number	%
Work	169	57.3
Goods and services	47	15.9
State laws and programs	26	8.8
Pre-work	10	3.4
Education	21	7.1
Other (no area needed)	12	4.1
Accommodation	9	3.1
Club membership	1	0.3
Total	295	100

 

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Main grounds for accepted complaints South-East Queensland

Main grounds SEQ

Ground	2007-08	%	2006-7	%
Impairment	116	27.1	143	28.5
Sexual harassment	64	15.0	71	14.2
Sex	64	15.0	56	11.2
Family responsibilities	29	6.8	24	4.0
Race	25	5.8	42	8.4
Victimisation	24	5.6	39	7.8

 

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