ADCQ Annual Report 2007–08
Complaint statistics
Lodgements: Queensland-wide
Lodgements Qld wide
|
South-East |
Central |
North |
Far North |
Statewide |
Received |
521 |
91 |
91 |
129 |
832 |
Finalised |
481 |
96 |
88 |
130 |
795 |
Complaints: Queensland-wide
Complaints Qld wide
|
South-East |
Central |
North |
Far North |
Statewide |
Received |
275 |
48 |
45 |
64 |
432 |
Finalised |
286 |
63 |
55 |
64 |
468 |
Conferences |
214 |
47 |
44 |
55 |
360 |
Complaint outcomes: Queensland-wide
Compaint outcomes - Qld
| Outcomes |
SE Qld |
Central |
North |
Far North |
Statewide |
% |
Conciliated |
192 |
33 |
38 |
42 |
305 |
59.1 |
Declined |
7 |
2 |
0 |
4 |
13 |
2.5 |
Inconciliable |
10 |
6 |
1 |
0 |
17 |
3.3 |
Lapsed |
19 |
3 |
1 |
4 |
27 |
5.2 |
Referral to Trib |
55 |
16 |
12 |
8 |
91 |
17.6 |
Terminated |
0 |
0 |
0 |
4 |
4 |
0.8 |
Withdrawn |
32 |
8 |
5 |
14 |
59 |
11.4 |
Total |
- |
- |
- |
- |
516 |
100 |
Complaints accepted (by ground and area): Queensland-wide
Ground and areas table
| |
Work |
Goods/
services |
State laws/
programs |
Accomm-odation |
Pre-work |
Educ-ation |
Other |
Club |
Total |
% |
Impairment |
88 |
35 |
19 |
7 |
9 |
17 |
0 |
1 |
176 |
26.4 |
Sexual harassment |
90 |
2 |
3 |
1 |
0 |
1 |
5 |
0 |
102 |
15.3 |
Sex |
78 |
10 |
5 |
1 |
1 |
2 |
0 |
1 |
98 |
14.7 |
Family responsibilities |
35 |
0 |
3 |
5 |
2 |
1 |
0 |
0 |
46 |
6.9 |
Race |
27 |
7 |
4 |
4 |
2 |
0 |
1 |
0 |
45 |
6.7 |
Victimisation |
29 |
5 |
1 |
1 |
1 |
1 |
5 |
0 |
43 |
6.4 |
Pregnancy |
35 |
0 |
1 |
1 |
0 |
0 |
0 |
0 |
37 |
5.5 |
Age |
24 |
1 |
0 |
1 |
1 |
0 |
0 |
0 |
27 |
4.0 |
Sexuality |
16 |
3 |
1 |
1 |
0 |
0 |
0 |
0 |
21 |
3.1 |
Unnec info |
5 |
2 |
1 |
1 |
5 |
0 |
0 |
0 |
14 |
2.1 |
Gender identity |
3 |
11 |
0 |
0 |
0 |
0 |
0 |
0 |
14 |
2.1 |
Relig belief |
5 |
2 |
2 |
0 |
1 |
2 |
0 |
0 |
12 |
1.8 |
Parental status |
5 |
0 |
0 |
2 |
1 |
0 |
0 |
0 |
8 |
1.2 |
Lawful sexual activity |
0 |
5 |
0 |
1 |
0 |
0 |
0 |
0 |
6 |
1.0 |
Breastfeeding |
2 |
1 |
1 |
0 |
0 |
1 |
0 |
0 |
5 |
.5 |
Trade union |
3 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
3 |
.4 |
Assoc with |
0 |
2 |
0 |
1 |
0 |
0 |
0 |
0 |
3 |
.4 |
Relationship status |
2 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
2 |
.3 |
Relig vilifi cation |
0 |
0 |
0 |
0 |
0 |
0 |
2 |
0 |
2 |
.3 |
Sexuality vilifi cation |
0 |
0 |
0 |
0 |
0 |
0 |
1 |
0 |
1 |
.2 |
Gender id vilifi cation |
0 |
0 |
0 |
0 |
0 |
0 |
1 |
0 |
1 |
.2 |
Racial vilifi cation |
0 |
0 |
0 |
0 |
0 |
0 |
1 |
0 |
1 |
.2 |
Total |
447 |
86 |
41 |
27 |
23 |
25 |
16 |
2 |
667 |
100 |
Back to Table of Contents for 2007-2008 ADCQ Annual Report
