Complaint Process Evaluation

By completing this survey you are providing the Commission with valuable feedback.
We estimate this should take 1 minute to 5 minutes to complete. Your answers will be used for de-identified reporting purposes, and to improve service delivery.

Question 1
Please indicate how satisfied you feel about the Anti-Discrimination Commission Queensland complaint process

Please use 1 for least satisfied and 5 for most satisfied.

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OUTCOME of the complaint
FAIRNESS of the process
CLARITY of letters and brochures
RELIABILITY of the information provided
TIMELINESS of the process
Question 2
Did the Conciliator

Please use 1 for least satisfied and 5 for most satisfied.

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Help you feel comfortable talking to them?
Understand your point of view?
Treat you with respect?
Listen to you?
Give you reasons for any decisions they made?
Tell you about the progress of this complaint?
Question 3
Did the complaint process improve your understanding of your rights and responsibilities under anti-discrimination law?

Please select either Yes or No

Question 4
Overall, how satisfied were you with the complaint process?

Please select one of the following options:


You must select one of the following options

Question 5
In relation to this complaint, please indicate which role you had:

Please select one of the following options:

Question 6

If you would like to share any additional comments, please enter them below. Note: Maximum 600 characters.

Question 7
(Required)

You must enter your complaint reference number and the name of your conciliator

Right column