ADCQ videos

Working it Through : the conciliation conference

Working it through is a six minute video which explains how conciliation conferences are run at the Commission. It is useful whether you are making a complaint, responding to a complaint, representing either person, or attending as a friend or support person.

View the video now using Windows Media Player.
It is available in medium quality (4.35 MB) suitable for dial-up or higher quality (9.77 MB) suitable for broadband .
The video may take a few minutes to download, particularly if you have a slow internet connection.

Still shot from Working it through showing a conciliator sitting at a table with the complainant, respondent and their representative or support person.

A choice of formats is available including : VHS, DVD and CD-ROM. All formats have Supertext. To have a copy of Working it through sent to you in your preferred format, call the ADCQ on Phone 1300 130 670 or TTY 130 130 680. There is no charge, but the Commission requests that copies be returned if they are no longer required.

Still shot from Working it through showing a conciliator sitting at a table with the complainant, respondent and an Auslan interpreter.